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All data subjects whose personal data is collected, in line with the requirements of the GDPR.


The Data Protection Officer (DPO) is responsible for ensuring that this notice is made available to data subjects prior to collecting/processing their personal data.

All Employees/Staff of who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.


Who are we?

We are a digital marketing company that provides assistance for social media platforms.

Our Data Protection Officer (DPO) and data protection representatives can be contacted directly here:

The personal data we would like to collect from you is:

Personal data type: Source

The personal data we collect will be used for the following purposes: To manage your Twaper account and to receive periodic emails from us.

Our legal basis for processing the personal data: To help us set up your Twaper account.

Any legitimate interests pursued by us, or third parties we use, are as follows: Zero 3rd parties

The special categories of personal data concerned are: to manage your own account.


By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by deleting your account sending an email to:


Twaper will process personal data for the duration of time you will be a Twaper customer and will utilize your personal data for the duration of time you will be a Twaper customer.

Your rights as a data subject:

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to certain types of processing such as direct marketing.

Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

Right to judicial review: in the event that refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

All of the above requests will be forwarded should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.


In the event that you wish to make a complaint about how your personal data is being processed by, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and’s data protection representatives Data Protection Officer (DPO).

The details for each of these contacts are:

Supervisory authority contact details Data Protection Officer (DPO) contact details

Contact Name: Flavio Trifoni


Privacy statement

Read more about how and why we use your data here


Personal data:

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information:

This privacy notice tells you how we, Twaper, will collect and use your personal data for; cookies, complaints, subscriptions, emails, and support

Why does Twaper need to collect and store personal data?

In order for us to provide you with our services, we need to collect personal data for cookies, complaints, subscriptions, emails, and support. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes, Twaper will contact you for additional consent.

Twaper share my personal data with anyone else?

Twaper will never pass on your personal details to any third-party companies.

How will Twaper use the personal data it collects about me?

Twaper will process and use the information you provide in a respet with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Personal data may be held in addition to these periods depending on individual business needs.

Why could Twaper contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Yes, Twaper’s server are collocated out of UE and Twaper fully respect  the international law

What forms of ID will I need to provide in order to access this?

Twaper accepts video calls with direct identification with passport or international driving licence.

Contact details of the Data Protection Officer (DPO):

Data Protection Officer (DPO) contact details

Contact Name: Flavio Trifoni


Document Owner

The Data Protection Officer (DPO) is the owner of this document and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.